Directory > Providers > Senior Care > Nursing Home > VA > Norfolk > Harbor Point > Reviews

Harbor Point

Nearby

Nursing Homes

Harbour Pointe Medical and Rehabilitation Center

Norfolk, VA

Norfolk Healthcare Center

Norfolk, VA

Sentara Village--Norfolk

Norfolk, VA

Lake Taylor Hospital

Norfolk, VA
Get Featured on Wellness.com > Learn More
Harbor Point
Harbor Point
(13 Reviews)
> Get Phone Number & Directions
1005 Hampton Blvd Norfolk, VA 23507
Add a Review

Consumer Feedback

(13 Reviews)
Service
3 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Value
2.5 star average for Value
Was this senior care facility's staff friendly?
They were decent
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility use excessive foul language?
No
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.15.37
January 11, 2015
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility's staff friendly?
Yes
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
How would you compare this senior care facility to other senior care facilities you have visited?
Not the worst, but certainly not the best
Did this provider give the impression that they cared about your concerns?
Yes
by Anonymous xxx.xxx.226.88
June 23, 2014
Does this provider remember you by name?
No, and they don't make an effort to even try
Were you able to relax during your appointment?
No, I was on edge
Did this provider have reasonable prices?
No, it was expensive.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider use current and safe equipment?
No; the equipment needs to be updated
by Anonymous xxx.xxx.100.157
December 21, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.68.182
December 02, 2013
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this provider willing to pursue advice from other providers when necessary?
No, and they didn't want me to seek anyone else's opinion
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.82.251
August 20, 2013
The physical therapy department is top notch -- the best! I can think of nothing but good to say about them. HOWEVER, I can think of NOTHING GOOD to say about the nursing staff, the quality of care or the manner in which the patient’s needs are addressed. Our family member developed an across the board bacteria resistant infection in the lungs and bladder, as well as a stage 4 "bed sore" in their care. Which I since learned from another family (who won a lawsuit against Harbor Point for their contribution to her mother's death) that this is the rule rather than the exception. I would not recommend this facility under any circumstance for in house nursing care, especially for a patient that is unable to speak or fend for themselves. Even after meeting with the director who I honesty believe had the best intentions, the incompetency level in this facility was just too great to overcome. Outpatient TP would be fine but DO NOT entrust your love ones to this facility for even short term nursing care. I gave them a half a star only because it would not allow me to give no stars. I only wish someone had reviewed this facility and warned us, as my family member is paying the price in pain and suffering and unless we can get these infections and wound healed - possibly even with – life.
by Anonymous xxx.xxx.98.68
July 01, 2013
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
by Anonymous xxx.xxx.83.84
June 04, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.196.101
July 11, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Only with clear directions
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.62.197
May 31, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.204.86
April 29, 2012
Add a Review
Map and Directions
1005 Hampton Blvd, Norfolk, VA 23507