Family Life Enrichment Center

Family Life Enrichment Center
Family Life Enrichment Center 3450 New High Shoals Rd, Box 10
High Shoals, GA 30645

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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Overall this nursing home took good care of my Mother. Where they dropped the ball was in providing water at all times for her to drink, changing her diaper enough to prevent constant UTI's, and two nurses who felt they had the right to tell my Mother, "It was okay for her to go."
It is the family's place to discuss dying with their parent, not the nurses place. Most of the cna's and nurses were very loving and highly efficient. But you have to be on guard for those who try to give meds to patients who need to sit in an upright position so they don't aspirate. I had one nurse tell me it didn't make any difference if a patient sat upright to give medications.
This is probably one of the nicer and cleaner nursing homes but some of the nursing staff obviously do not read the doctor's orders and contribute to the demise of your loved ones.
It is only by the grace of God that the responsible staff keep things going.
by child of former resident
XXX.XXX.97.69
Was this senior care facility's staff friendly?
Yes
Was it easy to find parking at this senior care facility?
Not really, but I found a spot
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Would you refer a friend or family member to this senior care facility?
Yes
Was it easy to make an appointment with this provider?
Mostly
by Anonymous
XXX.XXX.137.194
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Would you recommend this nursing home to others?
Yes
Was this provider's office clean?
It was satisfactory
Was this provider's staff friendly?
Yes
by Anonymous
XXX.XXX.165.67
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
XXX.XXX.60.151
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous
XXX.XXX.121.148
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
XXX.XXX.153.20
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
XXX.XXX.189.195
Did you experience unnecessary pain during your visit?
No
by Anonymous
XXX.XXX.198.155
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by Anonymous
XXX.XXX.27.159
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider rush your appointment?
No
by Anonymous
XXX.XXX.102.1