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Eastern Star Home in Kentucky Inc

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Eastern Star Home in Kentucky Inc
Eastern Star Home in Kentucky Inc
(8 Reviews)
> Get Phone Number & Directions
923 Cherokee Rd Louisville, KY 40204
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.106.71
November 10, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel safe in this provider's care?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.92.210
March 15, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous xxx.xxx.208.147
March 01, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.105.179
October 31, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Pat Petrie xxx.xxx.210.160
August 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.158.237
July 14, 2012
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
January 13, 2012
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
December 02, 2011
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Map and Directions
923 Cherokee Rd, Louisville, KY 40204