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Courtenay Springs Village Health Center

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Courtenay Springs Village Health Center
Courtenay Springs Village Health Center
(10 Reviews)
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1100 S Courtenay Pkwy Merritt Island, FL 32952
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Consumer Feedback

(10 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
Would you recommend this senior care facility to others?
Yes
Were you able to get all of your questions answered while you were at this senior care facility?
Some were answered
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Their phone rang a lot and it was really annoying
Was this senior care facility's staff friendly?
They were decent
by Anonymous xxx.xxx.5.253
October 02, 2016
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Would you recommend this senior care facility to others?
I Already Have
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.94.202
August 12, 2014
They are terrible. We are in litigation with them. They refuse to provide readable copies of my Mom's records.

She suffered broken bones, left on the floor in the middle of the night with broken ribs. They did not send her to the hospital for nearly two hours after she fell. The aide who found her asked " Why are you sleeping on the floor?

She suffered chronic eye infection during the four years she was a resident. Rarely could I get somebody to answer the phone at the nurses station when I would call at night.

Don't allow your loved ones to become a resident or patient in the Nursing home.
by Richard Moffett xxx.xxx.90.135
May 01, 2013
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Would you recommend this nursing home to others?
Yes
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.252.138
March 10, 2013
yes
by richard moffett xxx.xxx.116.145
November 13, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.7.20
May 10, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.232.8
April 21, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Would you recommend this nursing home to others?
I Already Have
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
July 30, 2011
Would you recommend this provider to others?
No
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Is this provider's business conveniently located?
Not at all, its out in the boondocks
by Anonymous
July 20, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 18, 2011
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Map and Directions
1100 S Courtenay Pkwy, Merritt Island, FL 32952