Colonial Acres Health Care Center

Colonial Acres Health Care Center
Colonial Acres Health Care Center 5825 Saint Croix Ave Minneapolis, MN 55422
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.85.26
September 03, 2013
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.208.104
May 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.18.195
April 14, 2012
Would you refer this provider to a family or friend?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 13, 2011
Very disappointed in the care we received for our loved one. Not only ignored his calls for help, didn't properly meet his needs for daily cleansing, never refreshed his water pitcher, and the list goes on. Seemed like they didn't know how to care for patients or maybe didn't care, just a job to them. We were given the excuse they are under staffed and couldn't provide constant care for everyone. Then why are they taking new patients?
This "care facility" needs to be supervised more, I would not recommend this place until their quality of care greatly improves.
by akn2004
June 10, 2011
the last place in the world I would want to be, they let my grandfather fall twice, they ignore the room monitors when they get buzzed( they said all the old people like to go to bed at the same time so they can't keep up with it and just let it buzz) He went in after surgery and was supposed to be monitored closely and got the exact opposite. I wouldn't refer my worst enemy to this dump, I would have rated at -1 stars but didn't give me the option.
by does it matter?
June 09, 2011
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
March 10, 2011
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