Cliffside Nursing Home Inc

Cliffside Nursing Home Inc
Cliffside Nursing Home Inc 119-19 Graham Ct
Flushing, NY 11354

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Consumer Feedback

(7 Reviews)
Service
2 star average for Service
Environment
3 star average for Environment
Expertise
3 star average for Expertise
Staff
1.5 star average for Staff
Recommended
1 star average for Recommended
Value
1 star average for Value
Was this senior care facility easy to locate?
Fairly Easy
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Were you able to get all of your questions answered while you were at this senior care facility?
None of my questions were answered
Was this senior care facility's staff friendly?
Not one bit
Are you going to visit this senior care facility again?
Not if my life depended on it
by Anonymous
XXX.XXX.223.26
Would you recommend this nursing home to others?
Absolutely Not
Did you feel like this provider's office was sufficiently staffed?
Yes
Did this nursing home answer all of your questions?
None of my questions were answered
Do you feel like this provider's office is well staffed?
No
Was this provider helpful about using your insurance coverage?
No
by Anonymous
XXX.XXX.223.26
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous
XXX.XXX.35.146
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider use current and safe equipment?
Yes
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
XXX.XXX.28.153
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was this provider's office easy to locate?
No, I couldn't even find it with my GPS
by Anonymous
XXX.XXX.241.225
Is this business handicap-accessible?
Yes, but it seemed extremely out-of-date
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
XXX.XXX.100.243
They weren't horribly inexperienced, but I was hoping for someone with more experience. I wasn't sure they'd be able to help me. They definitely didn't have enough staff members on hand. It seemed like one person was trying to do everything, and I ended up waiting for a very long time. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Mel
XXX.XXX.107.54