Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Did this provider answer all of your questions?
Some were answered
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could