Cedar Crest

Cedar Crest
Cedar Crest 4490 Virginia Loop Rd Montgomery, AL 36116
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Consumer Feedback

(15 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
Did this senior care facility prominently display their credentials or business license?
Definitely! I saw it as soon as I walked in!
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Would you recommend this senior care facility to others?
No
Was this senior care facility clean?
Yes! I was amazed at how clean it was!
by Anonymous xxx.xxx.51.249
April 22, 2014
Did this provider show attention to detail?
Yes
Would you recommend this nursing home to others?
Yes
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Did this nursing home answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.156.252
March 14, 2014
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by john xxx.xxx.98.38
January 16, 2014
My grandmother arrived there on a Thursday afternoon for their "rehab 2 home" program and was sent there from Baptist South because she was weak and not yet ready to go home. It has been over 72 hrs and she has still not been seen by a physical therapist which is the MAIN reason she went there! Absolutely unacceptable.
by CLS xxx.xxx.93.178
May 20, 2013
this is false advertisment they do not have Senior Care Servicesor any security for the paients at Cedar Crest Nursing Care: Nursing Homes are a care option for seniors that need 24-hour healthcare and assistance with personal care, but don't quite need to be in a hospital. These homes for the most part can vary from a neighborhood setting, to a hospital-like environment, and have on-site medical professionals and professional staff. Nursing Homes generally provide an alternate residence for seniors that don't have home care as an option. Because each place is different and offer different services, contact Cedar Crest first to see what care amenities there meet your expectations.
by debra xxx.xxx.139.76
May 15, 2013
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider have a good professional reputation within your community?
Not really, it could be better
Was this provider's office clean?
It was satisfactory
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel safe in this provider's care?
No, I was scared
by Anonymous xxx.xxx.237.184
March 20, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.112.81
July 24, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
I got lost, but eventually found it
by Mary Anderson xxx.xxx.237.234
May 09, 2012
Was this provider's office too cold?
No, it was fine
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
February 21, 2012
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider have helpful information available online?
Yes
Does this provider promptly return your phone calls?
Yes
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
December 13, 2011
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