Cambridge North Health Care Center

Cambridge North Health Care Center
Cambridge North Health Care Center 535 N Main St Clawson, MI 48017
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Consumer Feedback

(25 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
2.5 star average for Value
Do not send loved ones her unless you wish they were Dead!!! They killed my mother in 2012. The State even came to her in ICU to investigate. They let her get sepsis and did nothing to help. Her doctor was called but was busy golfing. I took her to the dentist a few days prior and she was fine. On my next visit to transport her to her doctor appointment I ended up in emergency. She could barely hold her head up. They admitted her immediately. She died a week later but I still got the bill.
by Sheri xxx.xxx.8.2
May 15, 2018
They use volunteers to answer the phone, so therefore you cannot get a phone call to your loved one or get any information....it is ridiculous.....the facility leaves a lot to be desired, the staff is only there for a paycheck not for the love of their job....I wish I could camp out there so I could help with caring for my son and teach them what being dedicated to a job means....which they chose as their profession. I have simplified these comments.....Micki
by Micki xxx.xxx.9.38
May 31, 2017
Was this senior care facility's staff friendly?
Yes, they went above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility prominently display their credentials or business license?
Yes
Would you recommend this senior care facility to others?
Yes
Was it easy to find parking at this senior care facility?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.235.21
October 17, 2014
A dear friend of mine stays there.He said they always treat him well and with respect and are there for him when he needs them. They are nice to me when I visit him.
by greg karpoff xxx.xxx.217.130
July 26, 2014
Did the staff at this senior care facility use excessive foul language?
Not at all! They are always respectful and courteous!
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Yes
Did this senior care facility prominently display their credentials or business license?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.41.54
July 20, 2014
Was this senior care facility's staff friendly?
Not one bit
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
Yes! They took a personal call right in front of me. I found it to be incredibly rude.
Was it easy to find parking at this senior care facility?
No, I had to look for a parking spot for a long time
How would you compare this senior care facility to other senior care facilities you have visited?
The worst I have seen
Were you able to get all of your questions answered while you were at this senior care facility?
No, I left confused and frustrated
by red xxx.xxx.8.200
May 08, 2014
Was this provider's office clean?
Somewhat
Would you recommend this nursing home to others?
Absolutely Not
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Were you able to get answers to simple questions from this provider without scheduling an appointment?
No
Were you glad that you had the appointment with your provider?
No
by Anonymous xxx.xxx.66.168
February 24, 2014
I felt like my needs were mostly met, but they didn't make any extra effort. Staff is pleasant and nurses are generally good but overworked. The place smells like a typical nursing home and the parking situation is terrible. We moved Dad from a gorgeous assisted living place (that we could no longer afford) so this was a depressing move. No other choice.
by Bud Brown family xxx.xxx.253.178
February 08, 2014
Was this provider's office clean?
No, I didn't feel comfortable at all
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.189.187
January 16, 2014
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
Was it easy to make an appointment with this provider?
Practically Impossible
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Sarah xxx.xxx.246.252
December 06, 2013
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