Brian Center Health & Rehabilitation--Hendersonville

Brian Center Health & Rehabilitation--Hendersonville
Brian Center Health & Rehabilitation--Hendersonville 1870 Pisgah Dr Hendersonville, NC 28739
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
They stole $5,000 from my mother before she died.
by mrshoestock xxx.xxx.159.192
January 07, 2020
In the past 8 months the staffing has dramatically changed for the worse. Prior to the current director the facility was adequately staffed with competent nurses and administrative staff. The new director treats the staff badly and there has been a significant turnover and staffing reductions. Thus the quality of care has dramatically declined to an unacceptable level. Rather than LPN's on the halls they are mostly staffed with Med Techs who have little or no knowledge of the patients. New ones show up daily and can rarely answer questions about patient status when asked. A facility that is responsible for the health and well being of patients should not be focused on profit but on quality patient care. Unless the management is staffing philosophy changes please don't entrust them to care for your loved ones or yourself.
by R2 xxx.xxx.120.241
June 09, 2019
I have a sister at this facility and I am praying to God to get her out of there! This place is always short staffed and this causes the patients to suffer. I have witness patients call lights ringing for long periods of time and no one seems to have care and compassion for these people. I would never recommend this place to anyone!
by Ollie xxx.xxx.47.138
July 11, 2016
Was a patient here and was freatful for the care!
by nancy xxx.xxx.139.113
February 16, 2016
Was this senior care facility clean?
It could have used some cleaning
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Was this senior care facility's staff friendly?
They were decent
Are you going to visit this senior care facility again?
Not if my life depended on it
by Anonymous xxx.xxx.194.57
October 22, 2014
Did this nursing home answer all of your questions?
Yes
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
by Anonymous xxx.xxx.246.84
September 08, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.103.109
July 16, 2013
Was this provider's office too cold?
No, it was fine
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.138.220
June 17, 2013
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Did this nursing home answer all of your questions?
Some were answered
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did they follow up with you after your appointment?
No, but they said they were going to!
Did you experience unnecessary pain during your visit?
A little, but it was bearable
by Anonymous xxx.xxx.245.130
June 10, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous xxx.xxx.229.227
January 29, 2013
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