Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond