Beechnut Manor

Beechnut Manor
Beechnut Manor 12777 Beechnut St
Houston, TX 77072

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Consumer Feedback

(13 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
XXX.XXX.159.126
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider give unbiased advice?
No. I didn't trust their motives.
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
XXX.XXX.212.69
Was this provider's office easy to locate?
Only with clear directions
by Anonymous
XXX.XXX.226.117
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
by Anonymous
XXX.XXX.110.143
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Anonymous
XXX.XXX.252.159
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
XXX.XXX.142.142
They weren't horribly inexperienced, but I was hoping for someone with more experience. I wasn't sure they'd be able to help me. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many. I know that they have a lot of clients here so I understand that they many not remember my name every time, but I am always really impressed when I walk in the door and am greeted by name. They always try to make the effort and for this I am grateful. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else.
by AMBER
XXX.XXX.200.78
Does this provider remember you by name?
No, and they don't make an effort to even try
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
by Anonymous
XXX.XXX.79.117
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider use excessive foul language?
No
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
XXX.XXX.75.66
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
by Anonymous
XXX.XXX.137.33