Bear Hill Rehabilitation & Nursing Center at Wakefield

Bear Hill Rehabilitation & Nursing Center at Wakefield
Bear Hill Rehabilitation & Nursing Center at Wakefield 11 North St
Stoneham, MA 02180

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Consumer Feedback

(6 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. When comparing them to others I have visited for the same condition, they are among the best I have seen. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. The equipment at this nursing home was current and safe and I knew that my loved one would be receiving the highest quality of care.
by Happy
XXX.XXX.247.66
Was this senior care facility easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this senior care facility again?
Without a doubt!
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility seem up-to-date with the current advancements in their field?
They seemed to know enough
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
by Anonymous
XXX.XXX.29.34
Was this senior care facility easy to locate?
Fairly Easy
Was this senior care facility's staff friendly?
Yes
Would you recommend this senior care facility to others?
Yes
Were you able to get all of your questions answered while you were at this senior care facility?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
XXX.XXX.148.132
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were you able to relax during your appointment?
Yes
by Anonymous
XXX.XXX.18.13
Does this provider treat every client equally?
No, they definitely favor certain clients
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
XXX.XXX.124.9
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
by Anonymous
XXX.XXX.128.16