Baptist Convalescent Center Inc
120 Main St
Newport, KY 41071
Phone: (859) 581-1938
Fax: (606) 581-0190
Based on 11 Surveys
Community Feedback
By Anonymous
XXX.XXX.227.4
Is this business handicap-accessible?
Yes, it was handicap-accessible
By
Sue
XXX.XXX.173.172
I have visited with several of the staff members regarding future care of my mother and they always listen to every question or concern I may have. They visited my mother in her home to make an assessment of her needs. They make an extra effort to get to know their patients and find out what they need before placement. I could tell that they've been doing their job well for quite a while. Many of the staff members have worked there for 10+ years so, to me, that says a lot. The must have job satisfaction and enjoy their work. They seem to be a caring nursing staff. I'm not only looking for skilled nursing care, I am looking for a home-like environment for my mother, as this will be her new "home". Bottom line, if you have time to research before the need occurs you should definitely visit all your choices for homes before deciding. I'm also basing my decision on some very good friends' comments that they chose this place for there mom. "It may not be the fanciest place but it more reasonably price and it is one of the cleanest."
By Anonymous
XXX.XXX.182.35
Did this nursing home answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
By Anonymous
XXX.XXX.70.47
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
No, they are almost always unavailable
By Anonymous
XXX.XXX.97.8
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
By Anonymous
XXX.XXX.67.132
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
By Anonymous
XXX.XXX.47.232
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider rush your appointment?
No
By Anonymous
XXX.XXX.83.29
Was this provider's staff friendly?
Friendly Enough
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
By Anonymous
XXX.XXX.87.101
Would you recommend this provider to others?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
By Anonymous
XXX.XXX.93.50
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
