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Baptist Convalescent Center Inc

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Baptist Convalescent Center Inc
Baptist Convalescent Center Inc
(12 Reviews)
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120 Main St Newport, KY 41071
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Consumer Feedback

(12 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did this senior care facility prominently display their credentials or business license?
Yes
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
How would you compare this senior care facility to other senior care facilities you have visited?
Fairly Average
by Anonymous xxx.xxx.199.230
June 21, 2014
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.227.4
March 21, 2013
I have visited with several of the staff members regarding future care of my mother and they always listen to every question or concern I may have. They visited my mother in her home to make an assessment of her needs. They make an extra effort to get to know their patients and find out what they need before placement. I could tell that they've been doing their job well for quite a while. Many of the staff members have worked there for 10+ years so, to me, that says a lot. The must have job satisfaction and enjoy their work. They seem to be a caring nursing staff. I'm not only looking for skilled nursing care, I am looking for a home-like environment for my mother, as this will be her new "home". Bottom line, if you have time to research before the need occurs you should definitely visit all your choices for homes before deciding. I'm also basing my decision on some very good friends' comments that they chose this place for there mom. "It may not be the fanciest place but it more reasonably price and it is one of the cleanest."
by Sue xxx.xxx.173.172
February 12, 2013
Did this nursing home answer all of your questions?
Yes
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.182.35
December 11, 2012
Did this provider seem up-to-date with the current advancements in their field?
No, they could have used some continuing education
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
No, they are almost always unavailable
by Anonymous
December 22, 2011
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Anonymous
December 18, 2011
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
December 03, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider rush your appointment?
No
by Anonymous
November 26, 2011
Was this provider's staff friendly?
Friendly Enough
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
September 25, 2011
Would you recommend this provider to others?
Yes
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
May 19, 2011
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Map and Directions
120 Main St, Newport, KY 41071