Does this provider promptly return your phone calls?
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information