Julie Gustafson, MD

Julie Gustafson, MD
Cascade Ear Nose & Throat 104 27th Ave SE
Puyallup, WA 98374

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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. They diagnosed my condition very quickly. I felt better as soon as I left. The doctor and staff made every effort to make me feel welcome. They are friendly and nice. Their staff is very friendly and professional. I do plan on recommending them to my friends and acquaintances. If anyone I know is in need of a good ENT doctor, I will direct them here.
by Crys
XXX.XXX.160.117
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
XXX.XXX.188.151
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
XXX.XXX.149.108
I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid. I did not feel safe at all in their care. I definitely had doubts about their qualifications. What a horrible experience... complete dissatisfaction with this entire office. I have warned everyone I know to avoid this ENT doctor. Nothing good will come from going here!
by NOT GOOD AT DIAGNOSING
XXX.XXX.87.122
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this ENT Otolaryngologist recommend surgery too quickly?
No
by Anonymous
XXX.XXX.76.23
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Are you going to visit this provider again?
Without a doubt!
Did this provider listen to your input and concerns?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
XXX.XXX.19.32
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I don't know of anywhere else that would've taken better care of me. I had a great experience. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Gordon
XXX.XXX.122.3
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They made the extra effort to make sure every question and concern I had was addressed. Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by Angie D.
XXX.XXX.39.27
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
XXX.XXX.69.24
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider's office clean?
Yes everything was neat and sterile
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
XXX.XXX.135.125