Julie Gustafson, MD

Julie Gustafson, MD
Cascade Ear Nose & Throat 104 27th Ave SE
Puyallup, WA 98374

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Consumer Feedback

(35 Reviews)
4.5 star average for Service
4.5 star average for Environment
4.5 star average for Expertise
4 star average for Staff
4.5 star average for Recommended
4 star average for Value
The staff was most definately rude to me. The Doctor was wonderful, but the staff seemed very cold and unwelcoming. My three year old son had surgery and they would not release the details of time of surgery or arrival time until the night before the surgery.
by private
Their staff is very friendly and professional. I was confident that they were using the latest treatment methods. I was happy to see that their office equipment was in good shape. I felt like everything was up to date and met safety standards. I left the appointment feeling much better and more knowledgeable. They answered all of my questions and I felt very informed. The office was very easy to locate. I didn't have any trouble finding it at all.
by pete
It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. They didn't pressure me to buy anything I didn't need, which I really appreciated. I've been to other places that pressured me to buy stuff and it always made me very uneasy. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.
by James
I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. I got my test results back so quickly here. I really appreciated their urgency and it showed me how much they care about their patients. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The office was easy enough to find. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know.
by me
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. One area of improvement that this business is in dire need of is revamping their building to make it more handicap-accessible. I will definitely refer my friends and family here. They were great and I think more people should know about them. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care.
by MIchele
Dr. Julie Gustafson, always took the time to sit down and talk so I never felt rushed. She always explained everything so I could understand exactly what she thought should be done and when possible, alternatives . She was always very professional and yet down to earth. The equipment was very advanced and sophisticated and I was very impressed with Dr. Gustafson, her team and equipment.
by Deborah
Did you leave the office feeling satisfied with your visit?
Was this doctor friendly?
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
by Anonymous
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes, I felt better as soon as I left
Was this ENT Otolaryngologist friendly?
Was this provider's staff friendly?
Would you recommend this ENT otolaryngologist to others?
by Crys
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous