Esther Matias, MD

Esther Matias, MD
1707 Belle View Blvd Apt A2 Alexandria, VA 22307
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.184.66
October 01, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous
October 19, 2011
Did this provider answer all of your questions?
None of my questions were answered
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
September 05, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
August 04, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Do you feel that you could have received better service somewhere else?
No, I don't think so
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
July 19, 2011
They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
by Jcozie2
June 21, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by tom yod
April 05, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
April 04, 2011
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