Emmanuel Ubinas Brache, MD

Emmanuel Ubinas Brache, MD
3600 Gaston Ave Ste 1052 Dallas, TX 75246
Add a Review

Consumer Feedback

(5 Reviews)
Service
2 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
5 star average for Recommended
Value
1 star average for Value
Dr. Ubinas is a great doctor! The staff was very friendly and courteous and very helpful. The doctor seems very knowledgeable about his specialty and I would definitely recommend him to others.
by mary jane xxx.xxx.12.98
August 21, 2013
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Lori xxx.xxx.190.212
July 23, 2013
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. They consistently dismiss my concerns and accuse me of making problems up. I don't trust them to ever actually look into my concerns and see if they're valid. They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. I had to wait a few weeks to get an appointment but I eventually got in. The staff was rude and unhelpful. They were not friendly at all!This was the worst doctor ever. I have this scar on my nose from his mistake during surgery. He has still never admitted to messing up my nose. I have to live with this scar he put on my nose for the rest of my life. Learn from me and never use Dr.Ubinas. He and his staff are very unprofessional and not trustworthy. I did not have this scar before my surgery, I have pictures to prove, that were taken right before I went into surgery. It has been 2 years and all they did was take my money and say this was caused by a pimple. Really? They never made it right with me. Highly DO NOT RECOMMENED this doctor.
by Anonymous xxx.xxx.20.254
May 21, 2013
Was this provider's office easy to locate?
Fairly Easy
Was the cosmetic surgeon able to give you a cost estimate before your procedure?
No, they didn't give me a cost estimate
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this cosmetic surgeon recommend scheduling multiple procedures at once?
No, they made sure that I would have my procedures on separate days to reduce the risk
by Anonymous
April 27, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you experience excessive complications after your surgery?
Not at all! I recovered very quickly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous
April 26, 2011
Add a Review