Charles Lewis III, MD

Charles Lewis III, MD
Lone Star Pediatrics 1011 W. Grove Suite 100 Kaufman, TX 75142
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The staff there are very unpleasant... I almost led there in tears by how the female doctor there treated me. She was incredibly rude and just down right nasty to me. Made me feel like the worst mom ever..
by TG xxx.xxx.126.48
August 07, 2015
Be careful if you have private insurance and not Medicaid. This office will find a way to make every "Well"(free) visit a sick visit so that you will have to pay. They bill for bogus medical treatments such as formula intolerance when you ask what they think the best formula for your child is. If you have to call and ask a question after your appointment they charge you over $100 for extra time. Absolutely ridiculous. I would assume this office is conducting fraud against Medicaid patients as well. They are just not aware because they don't see the charges. You will also never see Dr. Lewis. My daughter went to this office for the first 6 months of her life and never once saw her pediatrician. I would never recommend this office to anyone. The staff is horrible, rude, and extremely unprofessional.
by Ananomous xxx.xxx.43.190
July 16, 2015
Did you feel safe in this provider's care?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did they follow up with you after your appointment?
Yes.
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous xxx.xxx.163.91
August 20, 2013
A normal visit takes about one hour from start to finish. Last time we were there for my son's well visit we were there two hours. I have as of yet had an easy time getting any test results. The ONLY reason we continue to come is Dr Lewis. He is awesome. I would only recommend if you clear your day around the appointment and be prepared to wait.
by Parent xxx.xxx.254.21
June 25, 2013
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was the waiting area spacious?
No, it was rather cramped
Were the waiting room chairs comfortable at this pediatrician's office?
Not really
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.182.35
May 08, 2013
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
by Anonymous xxx.xxx.25.27
March 03, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider remember you and your circumstances at every appointment?
Yes
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Danny xxx.xxx.56.193
February 04, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was the waiting area spacious?
No, but I can always find a seat
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Nicole xxx.xxx.81.49
December 10, 2012
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
Would you refer this provider to a family or friend?
Yes
by Jennifer xxx.xxx.207.100
November 28, 2012
Does the pediatrician get upset when you seek a second opinion?
Not at all. They encouraged second opinions
Did this pediatrician respect your views and opinions on parenting?
Absolutely! They made an extra effort to support and encourage me
Is this pediatrician patient with first-time mothers?
Definitely! They are happy to answer every first-time mother's question, no matter how basic
Do other parents within your community respect this pediatrician?
Yes, they are respected
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous xxx.xxx.108.12
November 07, 2012
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