Michael Galloway, MD

Michael Galloway, MD
Cumberland Eye Care 57 Fairfield Blvd Crossville, TN 38558
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.44.170
November 04, 2013
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by justmom xxx.xxx.245.24
November 17, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Yes, they always put customers first
Was this provider friendly?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.70.104
October 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.131.189
September 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.130.213
September 04, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Carole xxx.xxx.250.35
May 16, 2012
They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Anonymous
February 01, 2012
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Are you going to visit this provider again?
Without a doubt!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Would you recommend this ophthalmologist to others?
I Already Have
by Anonymous
November 13, 2011
The worst place to have an eye exam. Terrible help, intersted in the dollar only
by Anonymous
October 28, 2011
What can I say, they were warm, welcoming, and friendly and went out of their way to make me feel at home. They definitely put in the extra effort to make me feel valued and important. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Anonymous
June 21, 2011
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