Louis Felder, MD

Louis Felder, MD
Pittsburgh Ear Nose & Throat 3447 Forbes Ave
Pittsburgh, PA 15213

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Consumer Feedback

(32 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Practice is one of the best. Staff friendly and helpful always. He is quiet in demeanor yet thoughtful and listens to all issues before offering alternatives. His father was the same way and actually carried my son out of the recovery room and handed him to me after surgery.
by Marion
XXX.XXX.53.73
Kind doctor, skilled surgeon. Took our concerns seriously.
by ess
XXX.XXX.148.37
Their office was nice and quiet. I was worried it would be overly loud but it was fine. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. Every time I visit, I have to remind them why I'm visiting them. Since I don't visit that often. But listens and understands.
by KAR
XXX.XXX.229.111
Dr. Felder is a wonderful man/doctor. He has treated all three of my kids and while he is quiet in demeanor, he is also incredibly gentle. I have total confidence in his ability and trust him with the care of my preciious kids!
by Holly
XXX.XXX.243.68
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I never have to worry about them. Dr. Felder is just super; has great dexterity when cleaning out my compromised ear canal. overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I didn't mind waiting to see the ENT because my chair was soooo comfortable. They really care about patient comfort at this office.
by aharp52
XXX.XXX.123.42
I was able to see Dr. Felder on an emergency basis for which I was very grateful. I find him to be an excellent listener and an ENT with exceptional manual technique when exploring and otherwise treating my ear canal, which has been compromised by head/neck radiation. He was very candid and frank when answering my questions, qualities which I do not find in many specialists. By me he is highly recommended.
by aharp
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Would you recommend this doctor to others?
I Already Have
Was the provider's staff helpful and knowledgeable?
Yes
by M. Jones
XXX.XXX.193.206
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider have helpful information available online?
No, just a basic listings page
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider rush your appointment?
No
by Anonymous
XXX.XXX.24.222
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the waiting area spacious?
Yes, extremely spacious
by Thomas Tano
XXX.XXX.88.68
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
XXX.XXX.168.146