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John Genier, MD

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John Genier, MD
Cross Keys Internal Medicine
(30 Reviews)
> Get Phone Number & Directions
420 Cross Keys Office Park Fairport, NY 14450
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Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Would you recommend this doctor to others?
I Already Have
Did this doctor answer all of your questions?
Every question I had was answered thoroughly
Was this doctor's staff friendly?
Yes, they went above and beyond
Was this doctor friendly?
Extremely Friendly
Does this provider remember you by name?
Always
by Anonymous xxx.xxx.12.163
February 15, 2018
Very friendly. Takes his time. Answers all questions. Great staff.
by N Bret Ludwig xxx.xxx.20.63
October 13, 2014
Was this doctor's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Completely!
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.160.129
April 03, 2014
Would you recommend this doctor to others?
I Already Have
Was this doctor's staff friendly?
Yes, they went above and beyond
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Was this doctor friendly?
Extremely Friendly
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.95.147
March 29, 2014
I've have been going to this practice for about 20 yrs an would never change. They are always friendly and efficient. The doctors go out of their way to call you personally if you need anything. I have even gotten calls weeks later (from the doctor) just to make sure that everything is okay. I highly recommend this practice!
by Anonymous xxx.xxx.52.194
October 02, 2013
Would you recommend this internist to others?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did they follow up with you after your appointment?
Yes.
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.224.41
July 27, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.137.1
June 03, 2013
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.111.191
February 04, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you feel safe in this provider's care?
Yes
by Mary Patchett xxx.xxx.178.103
January 31, 2013
Dr. Genier is the best around. I'm amazed at how considerate and concerned he is for my well-being. His advice is wonderful and completely unbiased. He goes out of his way to make me feel special and respected, and is sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I am going to refer everyone I know here. I absolutely love this place. I could tell everyone cares about the patients. Everyone in my community knows that they are the absolute best in the field.
by Karen K. xxx.xxx.225.250
January 08, 2013
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Map and Directions
420 Cross Keys Office Park, Fairport, NY 14450