John Kim, MD

John Kim, MD
2500 Lemoine Ave Fort Lee, NJ 07024
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Consumer Feedback

(17 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Were the waiting room chairs comfortable at this eye care office?
Extremely comfortable; I could have fallen asleep
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider friendly?
Extremely Friendly
Did this provider answer all of your questions?
Yes
Was the temperature in the office acceptable to you?
Perfect
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Does this provider always take that extra step to make you feel special?
Never, I've been going here forever and they can't even remember my name
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Was this provider's office easy to locate?
I got lost, but eventually found it
I am extremely mad even for the $30 copay I wasted on this doctor. Did not get anything out of it but frustration and anger.
I saw Dr. Kim recently and he has the WORST bedside manner. He did not make eye contact or respond directly to my questions. He did not appear to take my concerns or condition seriously. Frankly, her behavior throughout the visit was bizarre and did not at all demonstrate the presence of mind that one expects from a physician. I couldn't believe one of first things he told me at the visit was "sit down." I will never make an appointment with him again. Interestingly, his first few reviews on this website are amazingly good, which tells me this website is not reliable or he must have quite a few dishonest families and friends. I would give him negative stars if that was an option.
Did they follow up with you after your appointment?
No. I still haven't talked to them.
condescending and unhelpful
Was this provider's office easy to locate?
I got lost, but eventually found it
Was it easy to make an appointment with this provider?
No, it took a while
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Both staff and the doctor are very disrespectful. I was very surprised that they didn't want to answer my questions at all. In fact, they just ignored all of my questions. I was very uncomfortable with the doctor's condescending and careless attitude. II wish they had been more professional. I was disappointed that their staff was very curt.
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider prominently display their diplomas or business license?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you by name?
Sometimes, but not always
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