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Richard Eichel, MD

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Richard Eichel, MD
(8 Reviews)
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180 White Rd Ste 104 Little Silver, NJ 07739
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Too bad there is no zero star rating.

I have been a patient with Dr. Eichel for many years, and was always pleased with him and staff - both Robyn and Erin are very nice and seemed very competent. If you are essentially healthy, you will be fine with this doctor.

However, if you want something more - like getting a treatment for Hep C that can potentially make you desease free, or anything else of this nature, you will be better off with a professional.

My Hep C treatment by Harvoni was spectacularly bungled by this doctor. He told me that I got approval for 12 weeks of Harvoni. I was very happy to hear that. At the end of four weeks, I asked him if I should be tested for the viral load to see if the treatment is working - because, you know, that is what the blogs say you need to do. The doctor laughed it off, saying that if I am that neurotic of course, we can do that. Nobody wants to look neurotic, right? So, I did not insist. Four weeks later it turned out that I was only approved for four eight weeks, not twelve like he told me. At that point, it was too late - I did not have my viral load results and had no recourse going back to the insurance company and asking for additional treatment.

The doctor was MIA while I was trying to reach the office and nobody called me and said, You know, we bungled your treatment. We are sorry.

They could have added that they are especially sorry because now, if eight weeks were not sufficient for me or if I relapse soon, the additional treatment WOULD NOT WORK because my body would be resistant to the drug.

How can people be co cavalier with other people's life? An apology, maybe? An explanation? Stay away from is doctor. Highly unprofessional and uniformed.
by Megan Westin xxx.xxx.107.147
July 28, 2015
Would you recommend this gastroenterologist to others?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.140.55
September 25, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer flexible appointment times?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous xxx.xxx.136.217
August 23, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.178.66
June 19, 2012
Dr. Eichel has been my Doctor for 25 years - And I have never been disappointed!
by Donna B xxx.xxx.183.25
April 19, 2012
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I was totally impressed with the staff's great attitude. They welcomed me warmly and were super friendly. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. I was confident that they were using the latest treatment methods.
by bill@W.L.B
March 01, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Were the waiting room chairs comfortable at this gastroenterologist's office?
Yes
by Anonymous
December 28, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
April 27, 2011
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Map and Directions
180 White Rd Ste 104, Little Silver, NJ 07739