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Mark Walton, MD

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Overland Park, KS

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Mark Walton, MD
Head & Neck Surgery of KC
(17 Reviews)
> Get Phone Number & Directions
5370 College Blvd, Suite 100 Overland Park, KS 66211
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider use excessive foul language?
No
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous xxx.xxx.105.204
July 19, 2013
Was this provider's office easy to locate?
Fairly Easy
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this ENT Otolaryngologist promptly contact you with any test results?
Absolutely, I couldn't believe how quickly they got back to me
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Ruth Marino xxx.xxx.242.218
March 07, 2013
Did this provider listen to your input and concerns?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.94.1
February 22, 2013
Was it easy to make an appointment with this provider?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous xxx.xxx.132.228
February 03, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was this provider's office clean?
No, I didn't feel comfortable at all
Was this ENT Otolaryngologist able to diagnose your condition quickly?
No, my condition is still undiagnosed
Was this provider's office easy to locate?
Only with clear directions
Was this ENT Otolaryngologist friendly?
Friendly Enough
by Anonymous xxx.xxx.119.148
January 17, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was the waiting area spacious?
Yes, extremely spacious
Does this ENT Otolaryngologist use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.59.10
January 04, 2013
I would say try any other doctor before Mark Walton. He has NO BED SIDE MANNER. I asked him some questions he made me feel like they were stupid questions and he never answered them. He gives you no heads up what he is going to do to your ear just does it, I have seen him for four years and every visit I had to wait one to two hours before being seen. And if you do see him and he leaves your chart in the room with you read it! it will say some not so nice things about you. Mine said that I came into each visit with a different man but each time I came in with my husband!
by k xxx.xxx.108.254
December 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.247.51
August 06, 2012
Was this ENT Otolaryngologist able to diagnose your condition quickly?
Yes
Does this ENT Otolaryngologist use current and safe equipment?
Yes
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider have helpful information available online?
Yes, but very little
by Anonymous
February 09, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
January 13, 2012
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Map and Directions
5370 College Blvd, Suite 100, Overland Park, KS 66211