Bright Now Dental

Bright Now Dental
Bright Now Dental 4210 Martin Way East Olympia, WA 98516
Add a Review

Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
I should have read reviews before going. This is a store front dental office. I go in for the first time and one of the office workers turns her nose up at me and completely ignores me for several minutes while not doing anything else. A technician notices me and asks the office worker if she is going to address me. The office worker proceeds to speak to me through the technician which I can see makes the technician uneasy. So I go back for my exam. I have a male dentist who is incredibly cold and stays in the room for about 5 minutes all while giving me bad news leaving the rest to the dental assistant. When I come out, a different office worker is nice and helps me get out of there. I have to call for followup business the next day in the evening because they didn't do something they were supposed to do. Again, the office worker is rude. She says she knows my request was done, she saw it herself. She isn't going to double check right now, call back in the morning. Thank goodness the business was taken care of the next day and I didn't have to make another excruciating call to this office and deal with this worker. AWEFUL!!! If I didn't have to deal with her, I might have stayed. As a consumer, I don't have to put up with someones uncalled for rudeness and laziness.
by none xxx.xxx.103.33
January 30, 2013
Stay away. The make you pay up front before insurance settlement and trying to get your refund for over payment is well, like pulling teeth.

They treat people like cattle, office is ran like no one knows what they are doingor worse off cares. Also, they don't listen to what you tell them.

by This Place Stinks xxx.xxx.0.4
January 15, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.29.45
September 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.54.99
March 07, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this dentist explain your dental procedure to you?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
November 23, 2011
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous
August 31, 2011
Did this provider use excessive foul language?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Did this provider have reasonable prices?
No, it was expensive.
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
July 16, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider remember you by name?
Never, they can't even remember throughout my appointment
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
July 13, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider answer all of your questions?
Yes
by Anonymous
July 12, 2011
Add a Review