Dental Associates Of Salem

Dental Associates Of Salem
Dental Associates Of Salem 403 Roanoke Boulevard Salem, VA 24153
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Do not risk your teeth by going here. They substitute hokey, unprofessional attempts at humor for sound & good medical care.
I had my teeth cleaned by the hygienist who is a Tammy Faye Baker look- a-like with the wall-to-wall , (ceiling too) dog pictures. I have had problems since with extreme sensitivity to cold & hot. When I told them they responded with hostility & defensiveness even pouring what looked and seemed to be an acetone substance on gauze & placing over the most affected area saying "you're going to be spitting that out for awhile". This cavalier attitude is dangerous.
by D.S.Parsons xxx.xxx.202.18
May 04, 2019
They are wonderful
by lag xxx.xxx.41.135
March 08, 2016
I have been a patient of Dr Stephens for 35 + years and have at times been treated by other dentist on staff. I have always received excellent care and been treated with the utmost respect by everyone who works there. The front desk staff are always friendly and make every effort to set up my appointments at a time that works for me. I recommend Dental associates to all my friends.
by Anonymous xxx.xxx.184.176
June 01, 2015
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Was the provider's staff welcoming to you?
No
Did you feel that your waiting time was acceptable?
No
Was the water they used during your teeth cleaning a comfortable temperature?
Yes
by Anonymous xxx.xxx.11.74
June 13, 2014
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this provider give the impression that they cared about your concerns?
Yes
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
by Anonymous xxx.xxx.27.19
March 25, 2014
Was this dentist's staff friendly?
Yes, they went above and beyond
Did this provider have reasonable prices?
Yes
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
by Anonymous xxx.xxx.40.202
February 15, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you leave the office feeling satisfied with your visit?
Completely!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.177.15
December 06, 2013
Would you refer this provider to a family or friend?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous xxx.xxx.73.237
September 24, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by anne c xxx.xxx.42.82
August 05, 2013
After more than twenty years of patronage, I was given a less than respectful response to a cancelled appointment, which was cancelled because of a medical condition that led to emergency surgery and lengthy hospitalization. Two canceled appointments in twenty years should not have warranted such disrespectful treatment from staff members.
by anonymous xxx.xxx.25.58
June 19, 2013
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