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Lee N Ray DDS

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Lee N Ray DDS
Lee N Ray DDS
(10 Reviews)
> Get Phone Number & Directions
11842 Rock Landing Drive Newport News, VA 23606
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous xxx.xxx.60.162
November 25, 2013
IWent to this Oral Surgeon's office for a consult on removing my wisdom teeth. No personal attention whatsover. I was ushered into a room and instructed to watch a DVD and ask questions later. The doctor came in paused the video, glanced in my mouth said it'd be a routine process. Asked if I had any further questions with one foot outside the door. Suggested I watch the rest of the video and make a surgery appointment. He even wrote me a prescription for painkillers without putting the date on it!!! On the way out was told that if I didn't schedule and come for the surgery the cost of the "consult" wouldn't be covered by insurance. Didn't schedule anything, received a bill for $100 a month later, reluctantly paid. Worst experience ever in a medical facility.
by SadTooth xxx.xxx.74.60
July 10, 2013
I went with my elderly mother who had many questions about the teeth
to be worked on. They were extremely patient, even calling our primary
dentist so her questions were answered. When the treatment plan was
ultimately changed due to mom's questions, the altered treatment was
graciously offered. Her concerns were addressed with the utmost respect.
This doctor is mostly concerned with the health of his patients. Wish I
could give six stars! The whole office is very caring.
by PMusgrove xxx.xxx.7.75
November 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.73.61
April 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.161.129
February 06, 2012
I don't know of anywhere else that would've taken better care of me. I had a great experience. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have wonderful staff that are very knowledgeable and qualified. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely.
by Blair
December 27, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
November 15, 2011
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I was worried that I was going to be in a lot of pain when I left my appointment, but I wasn't at all. I felt absolutely fantastic and my mouth felt very clean. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I have had previous experiences with dentist that have left me very traumatized from them. Dr. Lee was very gentle and kind and although I couldn't stop the tears, he honestly did not hurt me. I would recommend him to everyone. THANK YOU DR. LEE!!!!!!!!!!!!!!
by Tamara Kelsey
August 19, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
August 08, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider remember you and your circumstances at every appointment?
Yes
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem irritated to be working with you?
No, they were polite
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
by Anonymous
August 04, 2011
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Map and Directions
11842 Rock Landing Drive, Newport News, VA 23606