Monarch Dental Associates


101 West Debbie Lane
Mansfield, TX 76063

Phone: (682) 518-5200


Based on 20 Surveys

Community Feedback

3
March 15, 2013
By sophia XXX.XXX.241.203
They were able and willing to answer every question I had. I definitely felt informed. They always explain every aspect of my dental procedures to me. I never have to worry. The wait was absolutely ridiculous. It messed up my entire day. They are always polite and never use foul language, which I really appreciate. It's always made me uncomfortable at other places when I've heard them use foul language, but they don't here. I know I can bring my kids, and not worry about it. They gave about the same level of care as others I have been to for the same problem.
4
October 01, 2012
By Anonymous XXX.XXX.82.192
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider have reasonable prices?
No, it was expensive.
Did this provider seem irritated to be working with you?
No, they were polite
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
2
September 19, 2012
By Anonymous XXX.XXX.119.2
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider adhere to the customer is always right policy?
Absolutely not!! They never listen to customers complaints and argue with them
3
September 19, 2012
By Anonymous XXX.XXX.119.2
I wish they had let me rinse my mouth a bit more during my procedure, it was starting to get uncomfortable. When I first opened the door to their office, I noticed a faint but distinctly foul odor. It wasn't unbearable, but it definitely wasn't enjoyable.
3
August 22, 2012
By Anonymous XXX.XXX.188.178
Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find.
5
August 07, 2012
By Anonymous XXX.XXX.6.2
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all.
4
July 09, 2012
By Anonymous XXX.XXX.231.59
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
5
March 06, 2012
By Clinton XXX.XXX.233.32
The professional environment as well as the excellent customer service.
5
March 05, 2012
By Christian XXX.XXX.242.184
Everyone was very nice. I had a lot of question and the dr took the time to answer them(with a smile).
5
January 23, 2012
By Ted XXX.XXX.231.237
The staff were ALL wonderful and warm it is great!!
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