Dental Associates Of West Knoxville

Dental Associates Of West Knoxville
Dental Associates Of West Knoxville 310 Simmons Road Knoxville, TN 37922
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3 star average for Value
Was a patient, never again, had to have some work done over. He has a very good staff.
by John Smith xxx.xxx.235.196
May 07, 2017
Dr Massengale and his staff are wonderful!!
by Donna xxx.xxx.16.20
June 14, 2016
GREAT PLACE EVERYONE IS SO NICE!!! I FEEL SECURE WITH THEIR DESICIONS ABOUT MY ORAL HEALTH AS WELL AS THEIR WORK PERFORMANCE!
by NO NAME xxx.xxx.128.206
May 22, 2015
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.68.141
May 01, 2012
I have been to the dentist office twice now and I'm deciding weather or not I will return. I was very happy with friendliness of most of the staff and Dr. Massengale was was very friendly and seemed knowledgeable. My main concern was that the office was not clean!!! I saw dirt and grime on floor and dust balls on tubing and piping leading up to the work instruments. Still deciding...but this raises a red flag in my eyes.
by Concerned xxx.xxx.82.12
May 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by babyboy1972 xxx.xxx.135.203
April 15, 2012
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 22, 2011
Don't call this provider if you dont want hidden junk fees. They have junk fees called "infection control fee of $12.00"per each visit. This was as expalined for the use of gloves etc. A fee was of $72.00 was charged as I walked in. I had made appointment for cleaning and thought this was total charges. When I was in chair I was told it would take two treament because of tarter built up. I was charged $54 more and if I did not pay she will not clean my theeth. I paid since I was already there. Mind you this lead me to question them more. She cleaned half of th teeth and made appointment for future. I asked if $54.00 included next visit. I was told no and would cost me more. If I needed anesthatic there would be charge of $29.00 on top of normal charges. I think they are very interested in making quick buck. Very unethical. I called several other dentist and NO dentist have this price structure with added fees. DO NOT GO THERE.
by JOHN PATEL
September 08, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this dentist friendly?
Extremely Friendly
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 07, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
March 13, 2011
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