Rolin Hills Dental Care Inc PC

Rolin Hills Dental Care Inc PC
Rolin Hills Dental Care Inc PC 101 East Court Goodlettsville, TN 37072
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
The office staff are very nice and accommodating! I have never received such amazing customer care anywhere. I came in for a routine first visit and explained that my goal was to rejuvenate my smile, which included placing crowns on the front 6, top teeth. Not only was the dentist and the staff highly knowledgeable about the process, they also did a wonderful job explaining the procedures and options available. They even allowed me to come back later the same day to have all of the prep-work done. I have high anxiety related to dental care as my root canal that was done when I was 8, went awry. They were very understanding and took care of my needs. I am awaiting final placement of my crowns and could not be more excited to see the final outcome as I have put off getting this fixed for many years, related to my fear of dental work.
by Anonymous128 xxx.xxx.32.229
October 10, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.74.113
March 05, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.191.178
August 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.112.14
January 12, 2012
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this provider's office too loud?
Way too loud! I could barely hear what anyone was saying over the noise
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous
December 16, 2011
I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. All my questions were answered, and I feel a lot more confident and hopeful about the future. They always made sure that I wasn't in any pain. Their dental equipment is always very clean. I can tell they sanitize it all the time.
by The B Spot
October 21, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
October 11, 2011
Did this provider have reasonable prices?
Absolutely!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever postpone your appointment?
No, they never postpone my appointment
by Anonymous
August 19, 2011
Was this dentist friendly?
Extremely Friendly
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider late to your appointments?
No, they were on time
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous
May 04, 2011
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