Cortes Joel DDS

Cortes Joel DDS
Cortes Joel DDS 230 South Potomac Street Waynesboro, PA 17268
Add a Review

Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
The dentists and their dental staff are polite and professional enough. I have no issues with the dental aspect, however their front office girls leave a lot to be desired. They don't return phone calls, they don't send invoices. I have been waiting over a week for them to send me an invoice (via email) so I can get reimbursed by my insurance. Still nothing. I've called and reminded them and they still can't take 5 minutes to email me an invoice so I can pass it onto my insurance. Any medical places lives and dies by they office staff and I'm considering finding a new dentist because what good do they do me if they can't do their part? Any office can clean my teeth, I want one that is competent enough to do office work as well
by kismet1113 XXX.XXX.112.115
They made sure every single question I had was answered. Their staff is the most friendly. The office is very easy to locate. I will absolutely return. Painless extraction. Dr. Cortes and his staff really know what they are doing.
by John Long XXX.XXX.14.161
As long as I am in this area, I will NEVER visit another dentist! So many others are such rip-off artists that try to take every dime you have! Dr. Cortes and his staff are simply the best! They made sure every question was answered, and every problem fixed. The staff is the most friendly, welcoming staff I've ever dealt with. I would recommend Dr. Cortes to everyone!
by Sue Mason XXX.XXX.72.25
*** Best Dentist in this area ***They have some of the cleanest dental equipment I have ever seen. They make an extra effort to make sure they only use the best for their patients. I felt that they really valued my health and happiness because they followed up even after my appointment just to check up on me. It was such a nice gesture that made a huge difference. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time.
by Mr TL Rife XXX.XXX.107.227
Excellent service, care, and professinalism. So long as Dr. Cortez has an office here I wont be going anywhere else.
by James L XXX.XXX.18.62
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They offer the best pricing I've ever seen. I couldn't believe how little I ended up having to pay. The office was very easy to locate. I didn't have any trouble finding it at all. I have been looking for a dentist for the family for many years that is easy to talk to and that well listen to any problems we may have and find the answer that best fits are needs. Will I found him, the whole family loves the office including the staff, they go out of the way for everything. Thanks for being the caring office that you are and I will continue to travel from maryland to see you for years to come.... :)
by Dorothy Gordon and family XXX.XXX.9.242
I am going to refer everyone I know here. I absolutely love this place. It is obvious that their office is cleaned regularly. It was fantastic. They have a very good professional reputation. I know that I'm under the care of an expert.

I have been *terrified* of other dentist's in the past, but Dr. Cortes is absolutely wonderful and really treats you like one of the family! : ) I just can't say enough great things about the treatment I have received from not just the doctor, but everyone in this office! Thanks for all you do! You've given me a reason to smile again!
by Kim XXX.XXX.107.234
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Were the staff members able to answer your questions?
Definitely
Was it easy to make an appointment with this provider?
Yes
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
by Darlene XXX.XXX.195.67
Does this provider promptly return your phone calls?
Yes
Does this provider have helpful information available online?
No, just a basic listings page
by e.o. XXX.XXX.149.214
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider have reasonable prices?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Terry XXX.XXX.0.82