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East Suffolk Dental Pc

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East Suffolk Dental Pc
East Suffolk Dental Pc
(13 Reviews)
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1149 Old Country Road Riverhead, NY 11901
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Somewhat
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Somewhat
Did this provider give the impression that they cared about your concerns?
Not really
Did the staff keep the temperature in the waiting room pleasant?
Somewhat
Did this provider seem knowledgeable and competent?
Barely
by Anonymous xxx.xxx.234.229
October 07, 2014
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Did this dentist thoroughly examine your teeth?
Definitely!
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Always
Did a staff member acknowledge or greet you when you entered?
Definitely
by Donna xxx.xxx.236.253
May 16, 2014

Unprofessional. Somewhat frazzled. Poor attitude. They can even be a bit rude. This also makes me question their competency. Dr. Ginsburg (the blonde dentist -- with a Russian accent?) has the worst bedside manner I've ever encountered. I've also talked to others who've said the same thing. And this dentist is not in every day. If you have a dental emergency, the dentist is only there one or two days a week.

Liz at the front desk is also extremely overworked. And she's the only one up there. She handles the phones and the patients and the insurance companies and everything else -- and if you telephone her, you can be on hold for 15 minutes at a time or longer. I finally called back because they had forgotten about me.

And Liz, don't ever tell me with an attitude in your voice that if "...you're not happy, you can always go to another dentist..." So, yeah. OK. I've made arrangements to go to another dentist. My spouse and I won't be back. And we'll pay your nickel and dime $5.00 fee to get the x-rays that your office took several months ago. Ridiculous.

This dental practice really gave me the impression of being overly absorbed with money. I've read reviews elsewhere that indicate that patients were sitting in the dental chair when the dentist stopped in the middle of the procedure to see whether insurance would cover an additional procedure. Come on. These things should be confirmed before the patient is in the dental chair. Not during the procedure!

Lastly, I found other negative reviews on this dental practice. I don't know how long they'll be on the internet, so I decided to add my own negative review.

Beware of this dental practice. I don't recommend them.
by Patty xxx.xxx.142.33
March 28, 2014
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Was this dentist's staff friendly?
Yes
Would you recommend this dentist to others?
I Already Have
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.10.133
March 10, 2014
Read the previous reviews and almost didn't go.
Receptionist was nice and friendly. She is pretty busy but was still very helpful and courteous. The Male dentist is friendly and nice and explained anything I questioned.
The woman who does the cleaning was professional and friendly and very thorough. I appreciated her candor, her professionalism and sure hand.
The female dentist only did the exam (I came in as an emergency, with a broken tooth) but she seemed very nice to me. Explained what would be needed in a simple way.
I have been there twice now and will return for the work needed! I will post an update when finished.
by East End Patient xxx.xxx.207.103
March 04, 2014
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this provider's staff friendly?
Not Really
by mom of 2 xxx.xxx.169.43
January 27, 2014
Does this provider promptly return your phone calls?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did you experience any unnecessary pain while your teeth were cleaned?
No
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.70.167
November 25, 2013
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.215.253
July 08, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
Did this dentist thoroughly examine your teeth?
They examined them, but not very thoroughly
Was the waiting area spacious?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.0.38
April 02, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider's office easy to locate?
Fairly Easy
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the waiting room chairs comfortable at this dentist's office?
They were average
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Emtd xxx.xxx.96.189
February 15, 2013
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Map and Directions
1149 Old Country Road, Riverhead, NY 11901