West Broadway Dental & PA

West Broadway Dental & PA
West Broadway Dental & PA 1 W Broadway
Paterson, NJ 07505

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(19 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Your typical warehouse dental office--this is a place where dentists come for extra work on top of their private offices. The dentists go by numbers and you are assigned one according to what procedure needs to be done. It seems that most of the clientele are Medicaid/FamilyCare clients, but the cash prices are somewhat reasonable, considering the cost of seeing a dentist these days. I, myself had numerous extractions here in preparation for complete dentures. I was not thrilled with the oral surgeon assigned to me, but he was competent if not personable, so I will let that go. The technicians, however, who did the impressions and fitting were all EXTREMELY nice women--I felt they did care. Now, several years later, I need to get the dentures relined--hopefully I see the same techs. Getting through on the phone is hit-or-miss, though, and I won't blame the receptionists totally, as they do have a lot to do between the phones and checking in appointments as they arrive. Well, I will try calling again (after everyone's done with lunch) and we will see...
by anon
XXX.XXX.132.30
I was horrified at how badly they treated their staff members. I felt so bad for all of them. It made me lose a lot of respect for them. I wasn't able to rinse my mouth during my procedure at all, and it was getting hard to breathe. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. Every time I would start talking about my circumstances, they would argue with me or get mad. I was scared to say anything because I didn't want to make them upset. My teeth cleaning felt very rushed. I was disappointed that they didn't take the time to clean my teeth thoroughly.
by Basel
XXX.XXX.227.149
My teeth cleanings have always been very comfortable, and I've never experienced any pain. They always go above and beyond to make sure I'm relaxed. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was completely satisfied with my visit and feel that it was time and money well spent. I am lucky to have found such a great dentist. I don't know of anywhere else that would've taken better care of me. I had a great experience. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by James Manieri
XXX.XXX.197.253
I can't say much for the service itself, but I will say that they have an excellent oral surgeon on staff...
by fortyone
XXX.XXX.53.200
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was very easy to locate. I didn't have any trouble finding it at all.
by Anonymous
XXX.XXX.198.194
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional.
by Anonymous
XXX.XXX.47.154
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.
by Anonymous
XXX.XXX.52.38
Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Anonymous
XXX.XXX.174.231
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not friendly at all, I didn't feel welcome there. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find.
by unhappy client
XXX.XXX.221.151
Their staff was friendly enough, but they didn't go out of their way to help me. I felt like my needs were mostly met, but they didn't make any extra effort. The office was very easy to locate. I didn't have any trouble finding it at all. If I were in some kind of an emergency I'd go back. Otherwise, I'm going to look for something better. They barely acknowledged me and rushed me in and out of the office.
by Anonymous
XXX.XXX.173.231