Robert Pickard, DDS,MS

Robert Pickard, DDS,MS
Pickard Orthodontics 121 Baxter Shops
Manchester, MO 63011

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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Recommended
1 star average for Recommended
Value
4 star average for Value
Was this provider's office too cold?
No, it was fine
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this orthodontist use current and safe equipment?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider have reasonable prices?
Yes
by Anonymous
XXX.XXX.219.206
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. I was very surprised that they didn't want to answer my questions at all. In fact, they just ignored all of my questions. I was very unimpressed with their level of skill. It seemed like they had just started yesterday. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating.
by Anonymous
XXX.XXX.86.17
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was this provider's office clean?
Yes everything was neat and sterile
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
XXX.XXX.126.17
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous
XXX.XXX.114.150
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
XXX.XXX.255.152