Vivian Hernandez, MD

Vivian Hernandez, MD
New England Ob-Gyn Assoc Inc 1 Brookline Pl Ste 522 Brookline, MA 02445
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Some were answered
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it easy to find parking at this provider's office?
Yes, it was convenient
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this OBGYN treat you with respect?
Not really, they could have been more professional
by Anonymous xxx.xxx.161.107
December 15, 2012
Was the waiting area spacious?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
November 08, 2011
I moved from Europe a year back and Dr. Hernandez is the 3rd and the best OBYG I have seen. Very clear, straight forward, careful and welcoming. She (and the nurse Heather) put in the extra effort to make me feel valued and important. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. They made the extra effort to make sure every question and concern I had was addressed. I didn't wait long at all. My appointment started on time, and the wait
was very comfortable.
by Spain
November 07, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider treat every client equally?
Yes, they don't show favoritism
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this OBGYN use current and safe equipment?
Yes; the equipment is very advanced!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous
November 07, 2011
Was this provider's office easy to locate?
Fairly Easy
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider friendly?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
September 26, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did this provider listen to your input and concerns?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
Did this OBGYN treat you with respect?
Yes
by Anonymous
September 12, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider promptly return your phone calls?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous
August 18, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Is this business handicap-accessible?
Yes, it was handicap-accessible
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
May 23, 2011
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