Roland Florio, MD

Roland Florio, MD
Primary Care Affiliates 1300 Belmont St Brockton, MA 02301
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
the office people are very unprofessional and don't care about the patients and can not get their days right
looking to switch doctors will never go back
by Pam xxx.xxx.98.214
March 10, 2015
Were the waiting room chairs comfortable at this doctor's office?
Extremely comfortable; I could have fallen asleep
Does this doctor use current and safe equipment?
Yes; the equipment is very advanced!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this doctor's staff friendly?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Karen Sullivan xxx.xxx.79.52
July 08, 2014
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous xxx.xxx.231.25
May 10, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Without a doubt!
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
by Anonymous xxx.xxx.195.60
March 28, 2013
I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I was very impressed with their advanced and sophisticated equipment. You can tell they only want the best for their patients. They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. Great staff, polite and concerned about care given. Maintained privacy and offered assistance when needed.Noticed others being treated with respect and genuine empathy. Thank you.
by Carol Lanoue xxx.xxx.99.166
March 25, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's staff friendly?
Not Really
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.123.254
February 11, 2013
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.6.82
November 15, 2012
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.136.10
October 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.46.78
September 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Louise Cosato xxx.xxx.145.245
March 19, 2012
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