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Jeanne Mase, MD

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Jeanne Mase, MD
East Falmouth Family Practice
(13 Reviews)
> Get Phone Number & Directions
331 E Falmouth Hwy, E Falmouth Fam Practice East Falmouth, MA 02536
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.0.4
September 18, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider remember you and your circumstances at every appointment?
Yes
Did this family doctor answer all of your questions?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.252.37
September 17, 2013
Was this provider late to your appointments?
No, they were on time
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.206.246
August 28, 2013
Dr. Mase has been our family doctor for more than 15 years. Our experience with her has been absolutely wonderful. First, if we are sick and need an appointment right away she will always accommodate us. What other doctor in town does that? In addition, she will LISTEN to what you say, and she never makes you feel rushed. She operates her business in a family style environment and I really like that. She will provide proper referrals and her staff is the best! I really don't know what we would have done all of these years without her. And I can never remember a time when she misdiagnosed us. Our boys are fully grown now and live out of town but they still ask for her all the time!
by Marilyn Osborne xxx.xxx.225.194
February 17, 2013
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
by Wally xxx.xxx.4.207
August 07, 2012
Was this family doctor friendly?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel safe in this provider's care?
Yes
Did this provider's staff seem to respect him/her?
Kind of, but not very much
by Anonymous
February 14, 2012
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
February 10, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the waiting room chairs comfortable at this family doctor's office?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
December 15, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider offer flexible appointment times?
Yes
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 24, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
by Anonymous
August 11, 2011
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Map and Directions
331 E Falmouth Hwy, E Falmouth Fam Practice, East Falmouth, MA 02536