Robert Jackson, MD

Robert Jackson, MD
Frederick Ent Group 82 Thomas Johnson Ct Frederick, MD 21702
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Consumer Feedback

(39 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I found Dr. Jackson to be incompetent, dismissive, rude and very unprofessional! I would not recommend him.
by JoJo xxx.xxx.119.38
April 30, 2015
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Does this ENT Otolaryngologist use current and safe equipment?
Yes
by Anonymous xxx.xxx.35.250
February 20, 2014
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this ENT Otolaryngologist consider your input when deciding on a treatment method?
Absolutely, they took everything I had to say very seriously
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
by Anonymous xxx.xxx.153.189
April 23, 2013
Was this ENT Otolaryngologist friendly?
Yes
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was this provider late to your appointments?
No, they were on time
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
They were average
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.26.16
April 08, 2013
Was this provider's office easy to locate?
Fairly Easy
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.153.9
March 25, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's staff friendly?
Yes, they went above and beyond
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by experienced patient xxx.xxx.222.49
December 27, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider answer all of your questions?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.99.31
November 24, 2012
Was this provider's office easy to locate?
Fairly Easy
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were you able to relax during your appointment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.209.19
October 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.139.66
June 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.127.190
May 07, 2012
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