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Harry Huang, MD

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Harry Huang, MD
(19 Reviews)
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5630 Shields Dr Bethesda, MD 20817
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I do not recommend this doctor at all.

I was referred by a friend of mine recently to have a routine eye examination, but I must say I regret coming here.

Here are my reviews in the order of the office flow:

1. Front Desk Staff: One of the young ladies, who registers patients in, was not friendly, but rather blunt. She handed me a patient portal form for me to register. I declined to sign up and to take the form, but she was very blunt as she said, "...Then, you can do whatever you want with that form I gave you" in an argumentative tone. This not only happened to me but to returning patients as well...as she *insists* on them filling out a demographic update form.

2. Waiting time: I came in about 15 minutes before my appointment time to fill out new patient form and such. But I waited almost an hour before having my name called by a technician. I understand that this is a solo practice and Dr. Huang sees many patients, but being a new patient and having to wait for this amount of time seems insensitive and rather unwelcoming. To add on, when I asked the same front desk lady about this, all she said was, "someone will take you in a moment" and went back to looking at her phone...at least you could pretend to go back and ask the technicians...

3. Technicians: The male technician that brought me back to the room was very nice. He apologized for the long wait time and he took time to listen to me while making an eye contact (this is so rare nowadays, especially every practice uses electronic system to chart notes). I did not feel rushed at all. He explained the routine examinations thoroughly, very informative in fact. I wish him the best of luck to his medical school application...and his bedside manner is excellent -- better than Dr. Huang's.

4. Dr. Huang: I kid you not...I waited 1.5 hours to see the doctor and all he spent time with me was less than 7 minutes. He briefly checked out my eyes using some scope under 1 minute and talked over me while expressing my reason for the visit. In fact, he spent more time recommending and convincing me to get these "screening tests" for glaucoma and macular degeneration because insurance will not cover screening related tests - almost $300 for all these. I agreed to those tests as I'm in my late 40s, but him really trying to "sell" me these tests was not professional...he also tried to sell me this product Oasis tears because my eyes are "dried". I really expected to him spend more time with me...after all, we are the patients and we pick who we want to see -- rushing my visit was not a smart move on his part, as I will not return to him.

4. Tests: First of all, his runs patients through these tests like an assembly line. a blonde technician, I think her name was Brandy, helped me out with these tests. She was very bossy when giving instructions, not only to me but also to all patients she took care of. I had a few eye images taken by this Optos machine, but the tech was not helpful in how to guide my head to the machine. In fact, these are exact words she used when she was having difficult time taking the images, "...You are not following my instructions Sir...". Oh, and I felt very rushed and didn't even get a chance to ask what these tests were exactly for. She just said, "it's for glaucoma". Very vague.

5. Check out: This pink haired lady helped me out to process co-pays and billing stuff. She was nice, but there was also a bit of line to check out as well. I really just wanted to leave at that point and give them a call later to process the payment.
by MD xxx.xxx.32.128
October 08, 2015
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.185.178
June 08, 2013
I have been a patient for over two years. Have had two cataracts removed and crystalens implanted in each eye. I am very satisfied with Dr, Huang. He is one of the best eye doctors in our area. He listens, answers all of my questions and his staff is very good. I would recommend this doctor highly.
by Toni xxx.xxx.155.135
September 18, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.99.216
July 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Rae Ann Maylor xxx.xxx.180.163
April 15, 2012
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider friendly?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
February 20, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
December 12, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was this provider's staff friendly?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
November 21, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel safe in this provider's care?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous
September 26, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
by Anonymous
September 23, 2011
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Map and Directions
5630 Shields Dr, Bethesda, MD 20817