Shelton & Smith DMD

Shelton & Smith DMD
Shelton & Smith DMD 441 21st Street Ashland, KY 41101
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
by Anonymous xxx.xxx.80.171
November 05, 2014
Was the Dentist able to take and develop x-rays in their office?
Yes
Was the rinsing sink clean and did they have disposable cups and mouthwash for you to use?
Absolutely
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Great
Did this provider spend time asking questions and listening to you?
Definitely
Were the restrooms clean at this provider's office?
Absolutely
by kayla xxx.xxx.186.158
April 11, 2014
Did this Dentist take the time with you that you needed?
Not really
Will this Dentist try to get you an appointment ASAP if you have an emergency?
Not really
Did you leave the Dental office feeling satisfied with your visit?
Not really
Was this provider friendly?
Yes
Did the Dentist's staff seem friendly and welcoming to you?
Yes
by Anonymous xxx.xxx.174.0
April 01, 2014
Are you going to visit this provider again?
Without a doubt!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Does this provider remember you and your circumstances at every appointment?
Yes
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.167.218
September 24, 2013
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Iris xxx.xxx.167.218
July 11, 2013
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous xxx.xxx.12.55
June 07, 2013
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous xxx.xxx.32.172
March 18, 2013
Was this dentist friendly?
Yes
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider late to your appointments?
No, they were on time
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous xxx.xxx.67.73
March 03, 2013
Were the waiting room chairs comfortable at this dentist's office?
They were average
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Paige xxx.xxx.91.54
February 04, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Leesa Lemaster xxx.xxx.235.89
August 22, 2012
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