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Michael Franklin, MD

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Michael Franklin, MD
Topeka Ear Nose & Throat Assoc
(10 Reviews)
> Get Phone Number & Directions
920 SW Lane St, Ste #200 Topeka, KS 66606
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Was this doctor friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this doctor's staff friendly?
Yes
Did this doctor answer all of your questions?
Yes
Does this provider remember you by name?
No
by Anonymous xxx.xxx.0.107
May 05, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by louise xxx.xxx.204.71
January 19, 2014
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
by Anonymous xxx.xxx.104.241
April 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Joni M xxx.xxx.201.228
June 29, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by bob xxx.xxx.179.138
March 16, 2012
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
January 03, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this ENT Otolaryngologist recommend surgery too quickly?
No
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider have reasonable prices?
Yes
by Anonymous
December 08, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
April 25, 2011
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Was this provider late to your appointments?
No, they were on time
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
April 02, 2011
Did this provider rush your appointment?
Not too much, but somewhat
Did this provider show attention to detail?
Kind of, but not very much
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous
March 10, 2011
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Map and Directions
920 SW Lane St, Ste #200, Topeka, KS 66606