Johnston Family Dentistry


6108 Northwest 59th Court
Johnston, IA 50131

Phone: (515) 270-9679


Based on 14 Surveys

Community Feedback

4.5
March 30, 2012
By Anonymous XXX.XXX.58.4
They paid close attention to me and all of my questions were answered. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
2
February 05, 2012
By Annie Li XXX.XXX.90.27
Dr. King gave me the wrong information regarding my problem. He did badly for my crown left a gap between the crown and the tooth next. My tooth was felt normal before he did treatment. After the treatment as he suggested need to be done my tooth never felt normal again. He is friendly, but I am very disappointed on the results. I wish I never lessoned him. I would never visit them again. The estimate on the charge was $110 more then the actual charge for the crown.
4
November 09, 2011
By Anonymous XXX.XXX.242.134
Did this provider answer all of your questions?
Yes
5
November 01, 2011
By Anonymous XXX.XXX.179.186
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did you experience unnecessary pain during your visit?
No
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
4.5
August 28, 2011
By Anonymous XXX.XXX.193.254
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
5
August 25, 2011
By Anonymous XXX.XXX.69.4
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was the waiting area spacious?
Yes, extremely spacious
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider have helpful information available online?
Yes
4.5
August 12, 2011
By Anonymous XXX.XXX.163.187
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was it easy to make an appointment with this provider?
Yes! It was effortless!
4.5
July 29, 2011
By Jen XXX.XXX.16.20
I really liked them...they were easy to talk to and understood that we hadnt been to the dentist in a while. They also took a good amount of time with my son who was 2 at the time. I reccomend them fully as a FAMILY practice!
4.5
July 26, 2011
By Anonymous XXX.XXX.197.116
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
5
July 23, 2011
By Anonymous XXX.XXX.60.188
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Are you going to visit this provider again?
Without a doubt!
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
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