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Hook Orthodontics

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Hook Orthodontics
Hook Orthodontics
(15 Reviews)
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315 Uluniu Street Suite 209 Kailua, HI 96734
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Consumer Feedback

(15 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this orthodontist use current and safe equipment?
Fairly current
Would you recommend this orthodontist to others?
No
Did the orthodontist spend time with you during your visit?
Not really, it was mostly the assistant
Was this provider friendly?
Polite Enough
Did the staff help you feel comfortable when you called with questions or concerns?
Somewhat
by Anonymous xxx.xxx.146.27
March 11, 2014
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did the orthodontist give you a good idea of what the final results would look like?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Denise xxx.xxx.2.126
December 20, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Anonymous xxx.xxx.159.66
January 26, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.93.25
July 29, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff was friendly enough, but they didn't go out of their way to help me. Some staff were very friendly and helpful, but other's told you you were doing everything wrong. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. I am going to continue with their service, but only since I started there.
by Emily xxx.xxx.144.243
May 05, 2012
Did this provider answer all of your questions?
Yes
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider use excessive foul language?
No
by Anonymous
January 09, 2012
They never left me for an extended period of time and I never felt ignored. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places.
by lyly
October 03, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the waiting room chairs comfortable at this provider's office?
They were average
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you going to visit this provider again?
Sure
by Anonymous
September 26, 2011
Did this provider have reasonable prices?
Yes
by Anonymous
September 15, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was the waiting area spacious?
No, but I can always find a seat
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
September 01, 2011
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Map and Directions
315 Uluniu Street Suite 209, Kailua, HI 96734