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Richard Biggerstaff, MD

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Richard Biggerstaff, MD
Otolaryngology Associates Northeast Office
(23 Reviews)
> Get Phone Number & Directions
8040 Clearvista Pkwy Dept Oto # 340 Indianapolis, IN 46256
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Consumer Feedback

(23 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Great Doctor - have seen him several times in the past 16 yrs. Removed thyroid for me twice (1/2 at a time) and one has to really look to see the scar. He was concerned about my well being after surgery and took precaution to see I had no pain. He listens to my concerns when I have them and will answer questions and is never in a hurry. I will continue to see him for future needs and recommend him highly. His office staff is very nice.
by Dinah xxx.xxx.72.161
February 07, 2016
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did this provider show attention to detail?
Absolutely
by Anonymous xxx.xxx.241.122
July 22, 2014
Was this provider's staff friendly?
Friendly Enough
Does this provider remember you by name?
Sometimes, but not always
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous xxx.xxx.26.136
December 19, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.1.45
August 30, 2013
Did this cosmetic surgeon answer all of your questions?
Yes
Did this provider have reasonable prices?
Absolutely!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were you informed about the company's policies for the cost of a second procedure if something were to go wrong?
They didn't give me any written information, but they informed me about their policies
by Anonymous xxx.xxx.187.95
June 29, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.49.135
June 21, 2013
Was this provider's office easy to locate?
Fairly Easy
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you experience excessive complications after your surgery?
No
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.184.245
June 12, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.48.1
May 27, 2013
Did you feel that your appearance was unnecessarily criticized by this cosmetic surgeon?
Not at all! They are always very encouraging and supportive
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.196.138
May 16, 2013
Was the waiting area spacious?
Yes, extremely spacious
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous xxx.xxx.33.189
March 11, 2013
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Map and Directions
8040 Clearvista Pkwy Dept Oto # 340, Indianapolis, IN 46256