Peter Richards

Peter Richards
Family Dental Group 4324 Covington Highway Decatur, GA 30035
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Consumer Feedback

(31 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
December 20, 2011
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous
July 13, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous
June 20, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
June 13, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
June 02, 2011
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment. They are always prepared for my appointment and remember everything about me. they made sure that I was comfortable with the water's temperature.
by kat
June 01, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Without a doubt!
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous
May 22, 2011
I felt very safe in their care. I definitely trust them. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They make sure to treat all their clients equally and without favoritism. I've always hated it when I've seen favoritism going on at other places I've visited. It's nice that it doesn't happen here. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I've already told my friends and family about the fantastic experience I had there.
by MEDA
May 05, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
by Anonymous
April 11, 2011
Did this provider rush your appointment?
No
by Anonymous
March 23, 2011
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