Susan Blankenship Dmd

Susan Blankenship Dmd
Susan Blankenship Dmd 8686 131st Street
Seminole, FL 33776

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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Was the waiting area spacious?
Yes
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes
by Anonymous
XXX.XXX.92.220
Did this dentist answer all of your questions?
No, I left confused and frustrated
Did this provider wear an obnoxious cologne?
Yes, it was almost unbearable
Was it easy to make an appointment with this provider?
No, it took a while
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Was this provider's office too cold?
Yes, I was starting to get numb
by Anonymous
XXX.XXX.162.110
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous
XXX.XXX.252.70
It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I was worried that I was going to be in a lot of pain during my procedure, but they gave me a local anesthetic that took the pain away. I was very comfortable the whole time. They were very sympathetic to my situation, and made me feel cared for. I knew that I could count on them at all times. They were very polite and helpful and made sure that I had everything I needed.
by NENEVAP@YAHOO.COM
XXX.XXX.14.22
They took my child back without me, which is fine and I understand BUT I never got to speak with the dentist! It was my 2 year old's first appointment ever and I had two important questions. I called the office afterwards and they promised the dentist would call back and she never did. I asked the pediatrician my questions and the pediatrician said the dentist is the one who needed to answer them and that legally she should have spoken with me at the time if the visit (and I believe my insurance was billed for "counseling" but obviously I wasn't counseled). Recently the office called to reschedule a follow-up and I mentioned that I was still waiting for a call back (months have gone by) and I again said that I had concerns that I wanted to speak with the dentist about. The office staff said "I see the note right here for her to call you. I don't know why she hasn't yet. Ask to speak with her at the follow-up." Maybe she is the best pediatric dentist ever but I have no idea because I can't discuss my child with her. I'm debating on giving her another try vs. finding someone else. I don't want the same thing to happen when I come in for follow up.
by FL
XXX.XXX.123.30
I am going to refer everyone I know here. I absolutely love this place. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. I haven't seen any coupons or discounts for this provider's office, but I haven't really looked. They never mention anything about promotions when I'm there. Their prices were very fair. The level of care you get for the price is outstanding.
by Marie
XXX.XXX.207.212
The first time I called Dr. Blankenship's office I spoke to Linda and explained that my child was scared of the dentist office and that we had been asked to leave several dentists in the past. When I went to the appointment, they took over because I had given them the information they needed in advance. I'm am extremely grateful for this and now my child can go to the office on their own and to the orthodontist on their own. So communicate upfront what you need and talk to Linda. She's the best.
by Anonymous
XXX.XXX.139.152
I have a mentally and physically handicapped child. He doesn't understand what going to the dentist is all about. He was terrified. Three times I've seen them and each occassion has been the same. They seemed to do an OK job of keeping him calm enough to clean his teeth, but parents are not allowed to go back with thier children. So I have no idea what it was like back there behind closed doors. They are always running very late, each time I visited them I had to wait an hour, or more, past my scheduled appointment time. Three times now they have told me they would schedule him back in for a deep cleaning, They said they would call me after they got approval by my insurance. They never call. I called them after a bit of time had elapsed and they wanted to see him in for an initial evaluation and consultation again. So we went back in and the exact same thing happened. "We will call you" and then they never do. I think they need to over haul their office staff. The dentist is pretty good, but the front desk and office staff could really use some guidance and professionalism. They always seem confused, cluttered, harried and flustered. And the chaos carries over to the patients and their families. Sadly, I must see a Dentist who can handle a severely handicapped child, and Dr. Blankenship is my only option in this area. If I had the choice, I would seek a different dentist.
by Susan
XXX.XXX.6.162
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. The office was easy enough to find.
by Anonymous
XXX.XXX.180.53
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Was this provider late to your appointments?
No, they were on time
by Anonymous
XXX.XXX.11.164