Bruce Ippel, MD

Bruce Ippel, MD
Thoroughcare 4808 N Hillsboro Rd New Castle, IN 47362
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
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They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. They answered my questions and spent a lot of time with me. I didn't feel like they were trying to rush my appointment at all.
by Ian Fairclough XXX.XXX.33.66
Almost every ailment I ever had was treated with a "hot water soak" in the tub. I had severe swelling for years in my mouth and sinuses and Dr Ipple said to wrap my neck with hot towels. I did so for two years with worsening conditions. I finally discovered I had a mold allergy from a European Doctor which had set up a severe infection in my head which would have been fatal had it not been found when it was. The hot wraps were making the condition worse and was literally killing me.

Dr. Ipple was my physician for some time prior to this and trusted him and his staff. However, I would never send my friends or family there because I discovered that the staff listens in on personal conversations through their intercom system while you are in their examination rooms. My wife and I realized this when the Doctor would mention things he could have only heard us saying. We began checking the doors to be sure no one was outside them listening in, but still he knew. We realized they listen in on the intercom system present in each room. Dr. Ipple also apparently tried to ruin my marriage by making a false claim I made a pass at one of his nurses in one of their "bugged" rooms. In fact I only complemented her on a new hairstyle she wore. Sorry, I'm just from the old days when men complemented people before busy-bodies with sick minds made everything dirty. The good Dr. had no qualms about firing off a letter to my wife about the "incident" and the matter became fodder for a threatening piece in his periodical mailer, all for "your hair looks nice". The Dr.'s attempt at ruining my marriage failed as I had complemented the staff before when my wife was present and she knew I was just being nice. I guess the one time I was by myself made me a target for the Doctor and his filthy minded staff.

The Dr. is not popular with the local hospital and send his patients out of their way to Muncie which has a less friendly and professional system than Henry County. If you take a chance on the Dr., be sure you are never alone in a room and if you don't get professional service and a primitive therapy like "wrap it with something warm" seek a different Dr. ASAP. My condition grew excessively worse seeing Ipple for two years and it was critical by the time the cause was determined. I had other conditions and all treatment suggestions were the same; wrap it. The office "wrapped" their hands around my $90 check for each wasted visit.

Good Health!
by Michael XXX.XXX.121.253
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous XXX.XXX.250.11
Does this family doctor use current and safe equipment?
Yes
Did you experience unnecessary pain during your visit?
No
Were you able to relax during your appointment?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider treat every client equally?
Yes, they don't show favoritism
by dawn cook XXX.XXX.20.19
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous XXX.XXX.2.111
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Sure
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous XXX.XXX.166.210
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous XXX.XXX.118.129
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
by Anonymous XXX.XXX.14.78