Jonathan Ferguson, MD

Jonathan Ferguson, MD
Featherstone Clinic 698 Featherstone Rd Rockford, IL 61107
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Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Would you recommend this doctor to others?
Yes
Was this doctor's staff friendly?
Yes
Does this doctor use current and safe equipment?
Yes
Was this doctor friendly?
Yes
Was this provider helpful about using your insurance coverage?
Yes
by Anonymous xxx.xxx.45.37
September 03, 2014
Was this doctor friendly?
Not Really
Would you recommend this doctor to others?
No
Did this doctor answer all of your questions?
No, I left confused and frustrated
Was this doctor's staff friendly?
Friendly Enough
Does this provider remember you and your circumstances at every appointment?
No
by wayne b xxx.xxx.81.36
April 01, 2014
Was the waiting area spacious?
No, it was rather cramped
by Anonymous xxx.xxx.229.227
November 05, 2013
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Are you going to visit this provider again?
Not if my life depended on it
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Is this provider's business conveniently located?
Yes, it is very conveniently located
by mb xxx.xxx.124.197
July 25, 2013
Does this provider offer flexible appointment times?
Yes
Did this provider use excessive foul language?
No
Would you refer this provider to a family or friend?
Yes
Were the waiting room chairs comfortable at this ENT Otolaryngologist's office?
Extremely comfortable; I could have fallen asleep
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous xxx.xxx.73.151
May 29, 2013
Would you refer this provider to a family or friend?
Yes
Was this ENT Otolaryngologist friendly?
Yes
by Anonymous xxx.xxx.105.109
February 27, 2013
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.12.141
December 12, 2012
Did this ENT Otolaryngologist offer you a possible remedy for your condition during your first visit?
Yes, I was so relieved
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Are you going to visit this provider again?
Without a doubt!
Was this ENT Otolaryngologist friendly?
Extremely Friendly
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.192.178
September 27, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.160.3
September 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.221.160
August 20, 2012
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