Werther Marciales, MD

Werther Marciales, MD
bradenton physicians medical center 4401 Cortez Rd W Bradenton, FL 34210
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Consumer Feedback

(8 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
This rating is for the office staff. Dr Marciales was wonderful in the hospital and the one follow up visit. I made him my primary doctor but when trying to get a call back, I can say it NEVER happened in the 24 hours as promised on their message. At times I was not even able to leave messages because their message said call back during their hours. It was their hours. After calling and leaving messages 4 working days in a row and no call back, I drove there. I was told the nurse never got a message. My cell phone keeps those records. Inept staff. If the doctor doesn't fix this, he will be out of business. Won't call with test results either. I'm finding a new doctor ASAP
by Guess xxx.xxx.181.212
December 27, 2016
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous xxx.xxx.9.130
September 30, 2013
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the waiting room chairs comfortable at this provider's office?
They were average
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you recommend this internist to others?
I Already Have
by Anonymous xxx.xxx.67.229
December 26, 2012
1. Why is it I can NEVER reach a human voice on the Dr's phone service.?
my only option is to leave a message and even urgent messages are not returned.
2. Even when I see the Dr and get my scripts in my HAND, the nurse who PROMISED to call them in does not follow through.
3. 4 days later I am calling the drug store trying to find out what happened and getting false info, while I have run out of important meds. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. It was not easy to reach them in an emergency. I had to call several times before I finally reached them.
by m.c.dawson xxx.xxx.121.47
December 10, 2012
Was this provider's office too cold?
Not at all, it was the perfect temperature
Was this provider's staff friendly?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were you able to relax during your appointment?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.144.217
November 23, 2012
by Anonymous xxx.xxx.10.53
September 27, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the friendly, welcoming staff I've ever dealt with. They are professional, and each visit is a whole new experience. The questions posed to the doctor are always answered in detail, and I feel more confident about my health in the future. The office was very easy to locate. I didn't have any trouble finding it at all. I have been going to this office for nearly 9 years and will continue to do so.
by sunshine xxx.xxx.247.89
September 03, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.78.136
June 13, 2012
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