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Douglass Gordon L DDS

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Douglass Gordon L DDS
Douglass Gordon L DDS
(21 Reviews)
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1568 Creekside Drive Suite 102 Folsom, CA 95630
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Consumer Feedback

(21 Reviews)
Service
3 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
Excellent implant doc.
by dave xxx.xxx.76.115
April 27, 2016
I went to see Dr. Douglas for a Implant evaluation. First, he was late for my appointment, he wasn't even in the office at the time of my appointment. When he did show up, he probed my tooth, looked at the x-ray I provided, and said he could do an implant. I asked him two questions: one was would the nerve be a problem, and the second was how much it would cost. He answered the first question with "I have never hit a nerve in 25 years" and the second would be answered by his staff. The doctor spent 5 minutes with me, tops. The office computers were down and they had to give me a price written on a piece of paper. I asked the office person if the $2,800.00 quote would include all charges and she said yes. She told me she was new and this was her first or second week. I then received a bill in the mail for $125.00 for a "Specialist Consult" fee. This is $125.00 for 5 minutes, no x-ray, no nothing, and a promise that the $2,800.00 was a total price. I called and the office manager told me that I needed to pay the invoice. I did pay it, but I cancelled my $2,800.00 procedure. They acted like it didn't matter. What a poor way of taking care of people and of doing business. I'm glad I found this out before having them do anything else, I'll spend my money with someone who cares more about the patient instead of only about the money.

Ernie L.
by Ernie L. xxx.xxx.69.164
August 22, 2014
Did the Dentist's staff seem friendly and welcoming to you?
Yes
Did this Dentist answer all of your questions?
Yes
Did you leave the Dental office feeling satisfied with your visit?
Yes
Does this Dentist have a good reminder system about cleaning, check-ups or follow-up appointments?
Great
Did you feel that your appointment with the Dentist was worth it?
Absolutely
by Anonymous xxx.xxx.139.88
April 01, 2014
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider give unbiased advice?
No. I didn't trust their motives.
by Anonymous xxx.xxx.166.222
September 30, 2013
The dental care I receive from this office is very good. The office support staff and dental assistants are pleasant and efficient. The doc is a nice gut too. HOWEVER....This doc has been late to every appointment I have had with him. The office staff tries thier best to cover for him, but you can tell they are embarrased
by Anonymous xxx.xxx.186.10
May 30, 2013
Would you recommend this dentist to others?
Yes
Did this provider rush your appointment?
No
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.184.34
May 22, 2013
Did you experience any unnecessary pain while your teeth were cleaned?
A little. I wish they had been more gentle
Was this dentist's staff friendly?
Friendly Enough
Are you going to visit this provider again?
Sure
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Was the dental equipment clean?
Yes
by Anonymous xxx.xxx.220.50
May 20, 2013
Was the dental equipment clean?
Absolutely! It looked brand new
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did this dentist answer all of your questions?
Yes
by Anonymous xxx.xxx.55.194
April 02, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the waiting room chairs comfortable at this dentist's office?
Yes
by happy customer xxx.xxx.140.105
March 25, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.53.153
November 05, 2012
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Map and Directions
1568 Creekside Drive Suite 102, Folsom, CA 95630